Delivery, Returns & Exchanges
We deliver all over Ireland. All orders are delivered Monday-Friday between 9am-6pm. Orders placed on Bank Holidays are dispatched the following working day. We only deliver to home or office addresses. In the unlikely event that the item you have ordered is not available we will notify you of this and will contact you to arrange a refund.
We do our best to dispatch all orders within 48 hours of the order being placed. All deliveries are handled by An Post and DPD Courier Services. DPD services require a signature on delivery of your purchase. They will make 3 attempts to deliver, after which the item will be returned to Marina Jerard. Please provide a day time contact number when placing any order to avoid disappointment and delay in delivery.
Free Delivery over €100
Orders under €100 = €6 charge
If you have made an error or you would like to cancel your order please contact us on 022 50040
and we will make the necessary changes.
If you are not satisfied with your order please contact us immediately and we will do our best to help you. If it is deemed necessary to return an item for exchange or refund please adhere to the following guidelines:
Product(s) must be returned in their original packaging, in original, saleable condition with the labels attached to the garment(s).
Product(s) must be returned within 14 days of the item being delivered.
Product(s) must be accompanied with the receipt and a note specifying the reason for returning.
Any errors/issues regarding the order must be reported to us within 48 hours of the item being delivered.
Items can be returned by post or courier to Marina Jerard, 154 Bank Place, Mallow, Co. Cork. We would advise that you obtain proof of postage at the Post Office or from the courier service used as we will not be held responsible for lost or damaged item(s) through the post or any return service. It is advisable that you retain this proof of purchase until you have received your refund. Customers are responsible for organisation and payment of returns.